THE LADDER

Before placing T.O.M CR on the ladder, each of the three key elements has been individually evaluated and rated,  T.O.M CR being their cumulative results.  To assess each of the three components, a list of specific questions will should be set with a one to five rating scale for each. Once these questions are answered and the results calculated and averaged, the T.O.M CR will be placed on the 1-15 ladder scale.
Then the team will be allowed to determine where the opportunities and challenges lay, leadership will be able to prioritize and focus their attention on the aspects of the structure or processes which will help the group to over-perform the market.

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