TEAM
Each situation raised a different set of questions.
These questions and sections are far from being exhaustive but provide a structure and a starting point.
PLEASE email me with your suggestions and favorite questions at:
Leadership
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Does the team understand and support the company's vision and mission?
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How are the organization's goals incorporated into the team's objectives?
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Are there strong lines of communication in both directions between leadership and team members?
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How is leadership helping the team succeed?
Diversity
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Are the team member profiles similar or complementary?
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Does each player bring added value to the group? (Perform well individually but also create synergy in the group?)
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Do we have farmers, hunters, or a mix? (How aligned with the market are team members?)
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Are they collaborative, competitive, or both? (Do they stimulate each other or neutralize each other?)
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Do they have similar professional/personal backgrounds? (Does that create a positive dynamic?)
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Is diversity encouraged and leveraged?
Partnership
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Who are the key partners for the success of the business – internally/externally?
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How are those relationships maintained and by whom?
Development
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Does each team member have a personal career path? (Do people understand their next career step if they achieve identified milestones?)
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Do all team members have an annual performance review? (Do managers engage with individuals about their performance, identify needs, and career goals?)
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Are there training programs? (Internal and External?)
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Are there coaching and mentorship programs? (Do people get individual advice and guidance?)
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Staff turnover – retention ratio? (Turnover ratio and plans to improve or maintain?)
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Is there a talent development and acquisition plan? (Is there proactive collaboration with HR about this?)
Structure & Processes (Commercial Focus)
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Are there annual planning processes? (from territory design to compensation planning?)
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Are sales processes regularly reviewed for efficiency? (from talent recruitment to the deal journey?)
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Are there regular performance reviews? (from sales forecasting to performance reviews?)
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Is there continuous communication (internally and externally?)
Culture
Are company values clearly defined and communicated?
Employee support and engagement by the company
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What makes you proud to work for this company?
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How does the organization support your professional development and career growth?
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Is risk-taking encouraged, and what happens when people fail?
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What role do company values play in hiring and performance reviews?
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What's one thing you would change about the company if you could?
Conflicts and Politics:
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What causes conflict, and how is conflict resolved?
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Are there organizational politics, and how do these affect the business?
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How are decisions made when there's disagreement and stakes are high?
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When and how do people give and receive feedback?
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Titles aside, who in the organization has the power to get things done?
Day-to-day work environment:
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What are some of the ways the company celebrates success?
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How do you, as a manager—or, if more appropriate, how does your manager—support and motivate your team?
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What kind of flexible work arrangements do people have?
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Do you have matching gift programs or sponsor local volunteer events?
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If you have a specific need, ask about it. For example, "I take my kids to school on Wednesdays, is it OK if I come in late once a week?"