OVERPERFORMING RISKS

"The right question is usually more important than the right answer." Plato

GROWTH REASONS

  • What is driving the rapid growth? (Organic or M&A*, People or Product, Internal or external)

  • What are the critical operational pressure points?

  • Is the top-line growth is followed by a bottom-line increase?

CUSTOMERS

  • Does the growth affect the product or service quality delivered?

  • Do we have a clear sell and customer service workflow? (could we highlight potential pressure point)

  • Do we have a clear territory and account management playbook? (to avoid to loose touch with key customers)

PEOPLE

  • Do we have the right people in the right spot?

  • Would the growth overwork the team(s)

  • Do we have the right people to scale up?

  • Do we have a recruitment plan to support growth?

  • Are the compensation system adapted ( people benefit from growth, but also no over benefit only on short term)?

  • Do we have a training plan to onboard easily and quickly new team members?

OFFER

OFFER

  •  Is rapid growth could affect the quality of our service or product?

MARKET

  • Work in Progress

COMMUNICATION

  • Work in Progress

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