OVERPERFORMING RISKS
"The right question is usually more important than the right answer." Plato
GROWTH REASONS
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What is driving the rapid growth? (Organic or M&A*, People or Product, Internal or external)
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What are the critical operational pressure points?
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Is the top-line growth is followed by a bottom-line increase?
CUSTOMERS
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Does the growth affect the product or service quality delivered?
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Do we have a clear sell and customer service workflow? (could we highlight potential pressure point)
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Do we have a clear territory and account management playbook? (to avoid to loose touch with key customers)
PEOPLE
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Do we have the right people in the right spot?
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Would the growth overwork the team(s)
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Do we have the right people to scale up?
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Do we have a recruitment plan to support growth?
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Are the compensation system adapted ( people benefit from growth, but also no over benefit only on short term)?
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Do we have a training plan to onboard easily and quickly new team members?
OFFER
OFFER
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Is rapid growth could affect the quality of our service or product?
MARKET
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Work in Progress
COMMUNICATION
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Work in Progress